Bilingual Customer Service Representative

1 week ago


Barrie, Ontario, Canada Bill Gosling Outsourcing Full time

Bill Gosling Outsourcing is a company that values the career development of its employees.

We are currently hiring Bilingual Customer Service Representatives to join our team.

Full Time Opportunities

Competitive Salary

Hybrid work environment (minimum 2 days per week from office)

Equipment will be provided by us

As a Customer Service Representative, you will:

  • Help customers with their questions and complaints
  • Give customers information about products and services
  • Ensure customer satisfaction and provide professional customer support
  • Negotiate payment terms and arrangements, where applicable
  • Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines
  • Respond to customers on all inbound/outbound calls

Why work with us?

  • Salary starting at $21.00/hour + Potential Bonus (if applicable)
  • Health & Dental Benefits available after an initial waiting period
  • Casual Dress Code
  • Amazing work culture where you can learn and grow
  • Full Time – Various shifts including afternoons, evenings, and weekends
  • Hybrid work environment (minimum 2 days per week from office)

About you:

  • You must be fully fluent in both French and English (written and verbal)
  • You enjoy talking to people on the phone
  • You are empathetic, a good listener, and want to help others
  • You have a desire to grow and drive your career forward


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