Bilingual Customer Service Representative
1 week ago
Bill Gosling Outsourcing is a company that values the career development of its employees.
We are currently hiring Bilingual Customer Service Representatives to join our team.
Full Time Opportunities
Competitive Salary
Hybrid work environment (minimum 2 days per week from office)
Equipment will be provided by us
As a Customer Service Representative, you will:
- Help customers with their questions and complaints
- Give customers information about products and services
- Ensure customer satisfaction and provide professional customer support
- Negotiate payment terms and arrangements, where applicable
- Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines
- Respond to customers on all inbound/outbound calls
Why work with us?
- Salary starting at $21.00/hour + Potential Bonus (if applicable)
- Health & Dental Benefits available after an initial waiting period
- Casual Dress Code
- Amazing work culture where you can learn and grow
- Full Time – Various shifts including afternoons, evenings, and weekends
- Hybrid work environment (minimum 2 days per week from office)
About you:
- You must be fully fluent in both French and English (written and verbal)
- You enjoy talking to people on the phone
- You are empathetic, a good listener, and want to help others
- You have a desire to grow and drive your career forward
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