Bilingual Customer Service Representative
6 days ago
Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, we offer a range of opportunities for growth and development.
Amazing opportunities don't just happen
Vision, strategy, and innovation come to life through execution.
Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its team succeed.
We are currently hiring Bilingual Customer Service Representatives to add to our team.
Full Time Opportunities
Competitive Salary
Hybrid work environment (minimum 2 days per week from office)
Equipment will be provided by us
WHAT YOU WILL DO
As a Customer Service Representative, you will:
- Help customers with their questions and complaints
- Give customers information about products and services
- Ensure customer satisfaction and provide professional customer support
- Negotiate payment terms and arrangements, where applicable
- Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines
- Respond to customers on all inbound/outbound calls
WHY WORK WITH US
- Salary starting at $21.00/hour + Potential Bonus (if applicable)
- Health & Dental Benefits available after an initial waiting period
- Casual Dress Code
- Amazing work culture where you can learn and grow
- Full Time – Various shifts including afternoons, evenings, and weekends
- Hybrid work environment (minimum 2 days per week from office)
ABOUT YOU
- You must be fully fluent in both French and English (written and verbal)
- You enjoy talking to people on the phone
- You are empathetic, a good listener, and want to help others
- You have a desire to grow and drive your career forward
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