Community Engagement Coordinator
4 weeks ago
About the Aboriginal Friendship Centre of Calgary
The Aboriginal Friendship Centre of Calgary (AFCC) is a non-profit organization dedicated to providing social, cultural, education, and employment services to Indigenous peoples in the Calgary Metropolitan area.
AFCC plays a vital role in the daily lives of our members, offering care for children, the elderly, those in need, and the homeless, as well as access to cultural and spiritual care, referrals for housing, food, clothing, education, skill development, and training.
AFCC is a community leader in advocating for Indigenous social and cultural services, serving as a support and resource to other Indigenous Service Agencies locally, provincially, and nationally.
Role Description
The Community Engagement Specialist is an administrative position assisting AFCC coordinators with the overall management of the Front Desk and other duties throughout AFCC operations.
This role requires providing communication and coordination of AFCC's offices, serving as the first point of contact for community members, offering customer service and assistance, answering phone calls and responding to inquiries, managing the front desk area, and providing outreach support.
Key Responsibilities
- Coordinate communication and coordination of AFCC's offices
- Provide customer service and assistance to community members
- Answer phone calls and respond to inquiries
- Manage the front desk area and primary office
- Provide outreach support for community members
Requirements
- Background and experience working with Indigenous populations
- Familiarity and knowledge of Indigenous culture, protocols, and histories
- Experience working with community-based organizations
- Experience in addictions, healthcare, social work, or health care coordination considered an asset
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