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Food Service Team Lead

2 months ago

Victoria, British Columbia, Canada A&W Restaurants Full time

A&W Restaurants is seeking a skilled Food Service Supervisor to join our team at our Foul Bay location. As a Food Service Supervisor, you will be responsible for supervising, coordinating, and scheduling the activities of staff who prepare, portion, and serve food to guests.

Key Responsibilities:

  • Supervise and Coordinate Staff: Supervise, co-ordinate and schedule the activities of staff who prepare, portion and serve food to serve to guests
  • Inventory Management: Estimate and order ingredients and supplies required for meal preparation
  • Work Scheduling: Establish work schedules and ensure staff follow procedures
  • Record Keeping: Maintain records of stock, sales and wastage and report to management
  • Staff Training: Train staff in job duties, and sanitation and safety procedures and ensure skill transfer to new employees
  • Quality Control: Ensure that food and service meet quality control standards and corporate brand standards
  • Cash Handling: Deal with cash, opening and closing procedures with accuracy
  • Customer Service: Ensuring customer satisfaction and resolving issues as required
  • Team Management: Maintain climate relationship between team members

Requirements:

  • Passion for Guest Service: Have a passion for guest service and creating exceptional guest experiences;
  • Fast-Paced Environment: Enjoy working in a fast-paced environment
  • Excellent Communication: Have excellent communication skills;
  • Continuous Learning: Enjoy learning new things;
  • Positive Attitude: Have a ready smile and a warm personality;
  • Availability: Are available to work 32-40 hours/week.