Store Director

4 weeks ago


Ottawa, Ontario, Canada Torrid Full time

About the Role:

We're seeking a highly skilled Store Manager to lead our team at Torrid. As a Store Manager, you'll be responsible for directing and leading the team to achieve store objectives, including sales and profit goals, recruiting, performance management, training, and development.

Key Responsibilities:

  • Ensure the store achieves company objectives and KPI goals
  • Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
  • Recruit, develop, and train top talent who are sales, customer, and fashion-focused
  • Set the example for The Torrid Connection and ensure the team provides a shopping experience that encourages positive customer connections and loyalty
  • Implement merchandise strategies while providing a clean, consistent, and inviting store environment that inspires customers to shop
  • Maintain an effective and open line of communication with District Manager and HQ partners

Requirements:

  • At least 1-2 years of specialty/apparel retail management experience with a proven ability to lead teams to success
  • High School diploma, GED, or equivalent experience. A college degree is a plus
  • Ability to multitask in a fast-paced environment while committed to creating an amazing customer experience
  • Retail and fashion are always changing, so flexibility and the ability to adapt to any situation, environment, challenges, job duties, and work schedules are essential to success
  • Be fashion-focused and stay on top of current trends

Physical Requirements:

  • Able to stand and walk around during scheduled hours
  • Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds
  • Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What We Offer:

We offer a comprehensive package of benefits to employees, which may include flexible schedules, sick and personal time, associate discounts, monthly bonus potential, mental health resources, and an employee stock purchase program (ESPP).


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