Store Director

7 days ago


Ottawa, Ontario, Canada Sephora Full time
Job Title: Store Director

The Store Director is responsible for leading the retail team to achieve high performance and drive business growth. They oversee the client service, people development, sales, productivity, merchandising, operational, and human resource functions of the store. The ideal candidate will have a strong background in retail management and be able to motivate and develop their team members.



Key Responsibilities:

  • Manage and measure the effectiveness of business strategies and make adjustments as needed.
  • Develop and implement strategies to grow the business, leveraging the customer loyalty program, events, product knowledge, and services.
  • Recruit, interview, and hire team members according to business needs.
  • Train and develop team members to enhance their leadership and business skills.
  • Maintain optimum store staffing levels to deliver an exceptional client experience.


Requirements:

  • 5 years of management experience in the retail/service industry.
  • Effective communication, problem-solving, and time management skills.
  • Ability to analyze sales trends and react accordingly.
  • Proficiency in Windows, Word, and Excel.
  • A High School graduate or equivalent, with a College degree preferred.


Additional Information:

The Store Director will work in a fragrance-filled environment and be required to lift and carry up to 50 pounds.



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