Pet Valu Retail Store Leadership Position
1 day ago
As an Assistant Store Leader at Pet Valu, you will be part of a dynamic team dedicated to delivering exceptional customer service and providing top-notch care for pets. We are one of the largest retail operations in North America, serving families with food and supplies for dogs, cats, birds, fish, reptiles, and small animals.
Job OverviewOur stores are committed to helping local pets in need through adoption events, pet food bank programs, and fundraising campaigns. As an Assistant Store Manager, you will coach and develop your store team to deliver world-class service, help customers find the right nutrition, and provide solutions for their pets.
Responsibilities- Ensure all customer service standards are met by staff and maintain courteous relationships within the community.
- Manage a team of employees, including recruiting, scheduling, training, day-to-day task assignment, supervision, and coaching.
- Maintain operational standards and procedures set by corporate operations, ensuring all staff adhere to them.
- Coordinate order placements, manage inventory, complete store audits and safety audits, and coordinate minor repairs.
- Oversee efforts to achieve targeted business results.
- Minimum 2 years of experience in customer service and retail store management.
- Previous key holder experience is an asset.
- Availability to work at least one closing shift per week and one weekend shift per month.
- Reliable transportation to and from the store.
- Ability to observe and coach employees on sales techniques and customer service.
We offer a competitive salary, estimated to be around $55,000-$65,000 annually, based on location and experience. This role offers opportunities for career growth and development in a pet-oriented environment. If you're passionate about delivering exceptional customer service and working with pets, apply today
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