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Food Service Team Lead

2 months ago


Stratford, Ontario, Canada 1887155 Ontario Inc. Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at 1887155 Ontario Inc. As a key member of our culinary operations, you will be responsible for overseeing the preparation and service of food, ensuring exceptional quality and customer satisfaction.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
  • Food Quality and Safety
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supply requirements for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Prepare and submit reports on customer feedback and sales data.
  • Administrative Tasks
    • Prepare budget and cost estimates for food and supplies.
    • Maintain accurate records of staff performance, customer feedback, and sales data.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in food service management or a related field.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and make decisions quickly.
    • Knowledge of food safety and sanitation procedures.
Work Environment

This is a permanent, full-time position with a work schedule of 30 to 40 hours per week. The work environment is fast-paced and physically demanding, requiring the ability to stand for extended periods and lift heavy objects.

Language

The primary language of work is English.