Tiffany Brand Ambassador

1 month ago


Montreal, Quebec, Canada Tiffany & Co. Full time
Job Title: Client Advisor, Tiffany Contact Centre

We are seeking a highly skilled and passionate Client Advisor to join our Tiffany Contact Centre team. As a Client Advisor, you will be responsible for delivering exceptional client experiences across multiple contact channels, embodying the Tiffany brand in every interaction.

Key Responsibilities:
  • Deliver luxury best-in-class client experiences through elevated and authentic communication
  • Listen to client needs and address them through proactive and relevant product recommendations
  • Escalate issues diligently to ensure prompt and client-centric resolution
  • Meet and exceed client, service, and commercial goals
  • Ensure compliance with all policies and processes at all times
Requirements:
  • Experience in luxury client service and a client-centric mindset
  • Excellent verbal and written communication skills in French and English
  • Strong computer experience working on multiple software platforms
  • Ability to multitask and handle phone, email, and live chat communications
  • Flexibility to work varied schedules, including days, nights, weekends, and holidays

Tiffany & Co. is committed to fostering a workplace where individual differences are recognized, appreciated, and respected. We encourage applications from people with disabilities and offer accommodations throughout the hiring process.



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