Customer Experience Associate
5 days ago
Company Overview
We're a team behind the scenes that make IKEA products available to the many people. As a diverse mix of co-workers, we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs.
Salary: The starting rate for this position is $17.74 per hour in Canada.
Job Description
You are passionate about actively offering all the services available in the IKEA store to help customers make informed choices, resulting in a great shopping experience. You have experience within sales or customer service, and you love customers and are confident in approaching them in a polite and friendly manner.
Your responsibilities include maximising sales by ensuring your area of responsibility is clean, tidy, fully stocked, and correctly priced, as well as analysing sales space capacities based on system parameters to secure high stock availability.
Required Skills and Qualifications
To be successful in this role, you should be passionate about the products you sell and actively learning about their features and benefits. You should also be able to approach customers to identify their needs by asking the right questions and advising them on the best solutions for their homes.
Benefits
We offer a comprehensive Total Rewards package to all co-workers, including wellness days, extended health, dental, and vision coverage, RRSP with IKEA contribution matching options, an annual IKEA bonus incentive plan, flexible spending account, life insurance, merchandise and restaurant discounts, parental leave, bereavement leave, and an employee assistance program.
Others
In addition to these benefits, you will work in a dynamic environment where you can celebrate your uniqueness, live our values, and develop as a professional. We strive to create a better everyday life for the many people, including our co-workers.
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