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Hotel Front Desk Manager

2 months ago

Milton, Ontario, Canada 2358857 ONTARIO INC. Full time
Job Title: Hotel Front Desk Supervisor

We are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at 2358857 ONTARIO INC.

Job Summary:

The Hotel Front Desk Supervisor will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised. The successful candidate will also be responsible for preparing and submitting reports, resolving work problems, and providing technical advice to improve productivity and product quality.

Key Responsibilities:
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
Requirements:
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 7 months to less than 1 year
  • Work setting: Hotel, motel, resort
  • Supervision: 5-10 people
  • Computer and technology knowledge: MS Outlook
  • Security and safety: Criminal record check
  • Work conditions and physical capabilities: Attention to detail, Fast-paced environment, Large workload, Overtime required, Standing for extended periods, Tight deadlines, Work under pressure
  • Personal suitability: Accurate, Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Initiative, Judgement, Organized, Team player
Work Environment:

We are committed to creating a welcoming work environment for newcomers and refugees. The successful candidate will provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

What We Offer:
  • Permanent work term
  • 35 to 44 hours per week
  • English as the primary work language