Customer Accounts Supervisor
1 month ago
Job Title: Customer Accounts Supervisor
Job Summary: We are seeking a highly skilled Customer Accounts Supervisor to join our team at ONTARIO INC. The successful candidate will be responsible for conducting performance reviews, performing same duties as workers supervised, recruiting and hiring staff, coordinating, assigning and reviewing work, maintaining operation of computer systems, equipment, machinery and arranging repair work to ensure business continuity and customer service delivery, and requisitioning materials and supplies.
Key Responsibilities:
- Conduct performance reviews and provide feedback to employees
- Perform same duties as workers supervised to ensure a thorough understanding of the role
- Recruit and hire staff to fill vacant positions
- Coordinate, assign and review work to ensure efficient completion
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity
- Requisition materials and supplies as needed
Requirements:
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- 1 year to less than 2 years of experience in a supervisory role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with tight deadlines
- Strong organizational and time management skills
Work Environment:
- Work under pressure in a fast-paced environment
- Large workload with tight deadlines
- Required to work overtime as needed
Personal Suitability:
- Accurate and reliable
- Client-focused and dependable
- Efficient interpersonal skills and excellent communication
- Initiative and judgement
- Organized and a team player
Work Term: Permanent
Work Language: English
Hours: 40 hours per week
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