Customer Service Representative
7 days ago
Unlock Your Career Potential
Join Okanagan College as a Customer Service Representative in the Campus Store, providing exceptional customer service and driving sales growth.
About the Role
We are seeking an enthusiastic and customer-focused individual to join our team. As a Customer Service Representative, you will be responsible for:
- Providing top-notch customer service to students, staff, and the public, ensuring a positive shopping experience.
- Handling all aspects of retail sales, including processing transactions, managing inventory, and maintaining a clean and organized store environment.
- Receiving and shipping merchandise, as well as performing general store duties as required.
- Supporting the Retail Services Coordinator and General Merchandise Buyer with daily operations and special projects.
What We Offer
Okanagan College offers a competitive salary of $26.14-$29.84 per hour, depending on experience. In addition, we provide a dynamic work environment, opportunities for professional growth and development, and a chance to make a real difference in the lives of our students and community.
Requirements
To be successful in this role, you will need:
- Completion of Grade 12 or equivalent, plus one year of post-secondary education.
- Two+ years recent customer service, retail, and/or cashier experience.
- Strong communication and interpersonal skills, with the ability to build effective relationships with colleagues, customers, and vendors.
- Ability to work in a fast-paced environment, manage multiple priorities, and maintain accuracy and attention to detail.
- Basic math skills and proficiency in Microsoft Office and point-of-sale systems.
Preferred Qualifications
A degree in a related field and prior experience working in a retail environment would be an asset.
Location
The successful candidate will be based in Kelowna, BC, with opportunities to work in a variety of settings across campus.
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