Customer Service Representative

3 weeks ago


Kelowna, British Columbia, Canada FIVE RIVERZ IMMIGRATION CONSULTATION LTD. Full time

FIVE RIVERZ IMMIGRATION CONSULTATION LTD. is seeking a skilled Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service to our clients and the public. Your primary duties will include greeting people and directing them to contacts or service areas, providing basic information, and obtaining and processing information required to provide customer service.

Additional responsibilities will include operating the switchboard or telephone system, ordering office supplies, recording and relaying information, scheduling and confirming appointments, sending invoices, maintaining work records and logs, receiving and issuing payments, answering telephone calls and messages, calculating billing charges, monitoring mobile radio or telephone, and performing data entry.

As a successful candidate, you will possess excellent communication and interpersonal skills, with the ability to work independently and under pressure. You will also have a strong attention to detail and be able to work in a fast-paced environment.

We offer a permanent position with a 30-40 hour workweek, and the opportunity to work in a dynamic and growing company.



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