Sales and Customer Service Representative
4 weeks ago
Job Title: Sales and Customer Service Representative
Job Summary:
We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Guillevin International. As a Sales and Customer Service Representative, you will be responsible for selling products, processing customer orders, and providing pricing and technical information to customers in a timely manner.
Main Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Process customer orders and resolve any issues that may arise.
- Provide pricing and technical information to customers.
- Proactively suggest associated and/or alternate products to customers.
- Promote focus product items to generate incremental sales.
- Inform the appropriate person of customer feedback regarding price, products, and service.
- Maintain up-to-date technical knowledge on various product lines.
Requirements:
- One to three years of industry experience or a combination of relevant professional training and experience.
- Good English communication skills written and spoken.
- Demonstrated people skills.
- Excellent organizational skills.
- Knowledge of products and services sold within our market.
- Customer service driven.
- Good knowledge of MS Office (Word, Excel, Outlook).
What We Offer:
- Annual profit-sharing offered to all employees.
- A strong national network offering real opportunities to grow.
- Flexible group insurance plan customizable to your needs.
- Free health resources available 24/7.
- Group RRSP with employer contribution and TFSA.
- Postsecondary Scholarship Program for our employees' children.
- Years of Service Recognition Program.
About Us:
We are a major player involved in the energy transformation in Canada. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.
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