Sales and Customer Service Representative

4 weeks ago


Kelowna, British Columbia, Canada Guillevin International Full time

Job Title: Sales and Customer Service Representative

Job Summary:

We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Guillevin International. As a Sales and Customer Service Representative, you will be responsible for selling products, processing customer orders, and providing pricing and technical information to customers in a timely manner.

Main Responsibilities:

  • Respond to customer inquiries in a timely and professional manner.
  • Process customer orders and resolve any issues that may arise.
  • Provide pricing and technical information to customers.
  • Proactively suggest associated and/or alternate products to customers.
  • Promote focus product items to generate incremental sales.
  • Inform the appropriate person of customer feedback regarding price, products, and service.
  • Maintain up-to-date technical knowledge on various product lines.

Requirements:

  • One to three years of industry experience or a combination of relevant professional training and experience.
  • Good English communication skills written and spoken.
  • Demonstrated people skills.
  • Excellent organizational skills.
  • Knowledge of products and services sold within our market.
  • Customer service driven.
  • Good knowledge of MS Office (Word, Excel, Outlook).

What We Offer:

  • Annual profit-sharing offered to all employees.
  • A strong national network offering real opportunities to grow.
  • Flexible group insurance plan customizable to your needs.
  • Free health resources available 24/7.
  • Group RRSP with employer contribution and TFSA.
  • Postsecondary Scholarship Program for our employees' children.
  • Years of Service Recognition Program.

About Us:

We are a major player involved in the energy transformation in Canada. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.



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