Program Coordinator

1 week ago


Montreal, Quebec, Canada CB Canada Full time
About the Role

We are seeking a highly organized and detail-oriented Program Coordinator to join our team at CB Canada. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our programs and services.

Key Responsibilities
  • Administrative Support: Provide administrative support to the team, including handling mail, typing, and maintaining filing systems.
  • Patient Record Management: Create and maintain accurate and up-to-date patient records in our CRM system.
  • Program Coordination: Execute administrative tasks critical to the progression of patients through our programs.
  • Communication: Act as a liaison between team members and stakeholders, ensuring effective communication and collaboration.
  • Document Management: Label and attach documents to the CRM and program drives, and review and analyze documents for adverse events.
  • Reporting: Report adverse events and maintain accurate records.
  • Project Support: Assist with various projects and tasks as assigned by the team.
  • Training and Development: Participate in product and disease training sessions, and liaise with healthcare professionals for prescription renewals.
  • Customer Service: Manage inbound and outbound calls, and provide excellent customer service to patients and stakeholders.
Requirements
  • Education: High school diploma or post-secondary education preferred.
  • Experience: 3-5 years of experience in a similar administrative role.
  • Skills: Proficiency in Microsoft Office Suite, experience with CRM systems, and excellent communication and organizational skills.
About CB Canada

CB Canada is a leading provider of healthcare services and solutions. We are committed to delivering high-quality patient care and exceptional customer service. Our team is dedicated to making a positive impact in the lives of our patients and stakeholders.

What We Offer

We offer a competitive total rewards package, including comprehensive benefits and opportunities for professional growth and development. Our team is committed to creating a positive and inclusive work environment that values diversity and promotes employee well-being.


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