Store Manager
2 months ago
About the Role
The Store Manager at Ardene is a key leadership position responsible for overseeing all store operations and driving sales and profitability. This role requires a vibrant and highly motivated leader with a passion for fashion retail.
Key Responsibilities
- Collaborate with the District Supervisor to develop and implement strategies to achieve sales and profit budgets.
- Train store teams on company standards and programs, ensuring a high level of customer service and sales performance.
- Take action on low performance and resolve conflicts, ensuring a positive and inclusive work environment.
- Recruit and retrain talent by motivating teams and recognizing good performance.
- Conduct administrative and operational duties, including opening and closing procedures, health and safety standards, and employee scheduling.
- Handle customer complaints and resolve them in a timely manner, ensuring customer satisfaction.
- Comply with all head office requests regarding store operations, including merchandising shipments and returns.
Requirements
- Minimum of 2-3 years retail management experience.
- High school diploma or equivalent.
- Experience and/or education in visual merchandising.
- Solid business acumen and proven people development skills.
- Strong time management and priority-setting skills.
- Ability to manage stress in a fast-paced environment.
- Ability to delegate tasks and take ownership.
- Ability to lead a team in a positive and inclusive manner.
Physical Requirements
- Ability to stand for extended periods and climb a ladder.
- Move, lift, and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).
Availability Requirements
- Days, evenings, and weekends.
What We Offer
- Group insurance.
- Bonus possibilities.
- Dynamic and friendly work environment.
- Casual dress-code.
- Employee discount.
- Upgraded eligibility for Ardene Rewards.
- Birthday paid off and Wellness days.
- Wellness initiatives.
- Cool contests.
- Opportunities for growth.
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