Senior Claims Training and Education Specialist

2 months ago

Toronto, Ontario, Canada Northbridge Financial Corporation Full time

Job Summary

We are seeking a highly skilled Senior Claims Training and Education Specialist to join our dynamic team at Northbridge Financial Corporation. As a key member of our organization, you will play a critical role in identifying and addressing areas for improvement in our Claims Customer Experience.

Key Responsibilities

  • Conduct detailed file reviews to identify trends and areas for improvement
  • Develop and deliver educational materials in virtual and traditional classroom environments
  • Collaborate with the Director of Quality Assurance and Claims Excellence to design and implement training programs
  • Participate in and contribute to Ad Hoc Audit requests, special projects, and vendor management

Requirements

  • Post-Secondary Education in an Insurance focused program or related program
  • Completed or working towards the CIP designation
  • Bilingualism in English and French is required
  • Minimum 10 years of multi-line claims and/or claims auditing experience with a specialization in Accident Benefits
  • Prior Adult Learning experience, including all phases of the Learning Cycle
  • Prior Claims Management experience is an asset

What We Offer

  • Competitive salaries and comprehensive benefits package
  • Opportunities for professional growth and development
  • A dynamic and inclusive work environment
  • Flexible work arrangements, including hybrid work options

About Us

Northbridge Financial Corporation is a leading Canadian commercial property and casualty insurance company. We are committed to delivering exceptional service to our customers and creating a positive impact in our communities. We are proud to be 100% Canadian and owned by Fairfax Financial.

  • Senior Claims Training and Education Specialist

    4 weeks ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Senior Claims Training and Education SpecialistWe are seeking a highly skilled Senior Claims Training and Education Specialist to join our dynamic team at Northbridge Financial Corporation. As a key member of our Claims Quality Assurance team, you will play a critical role in identifying and addressing areas for improvement in our Claims Customer...

  • Senior Claims Training and Education Specialist

    4 weeks ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Senior Claims Training and Education SpecialistWe are seeking a highly skilled Senior Claims Training and Education Specialist to join our dynamic team at Northbridge Financial Corporation. As a key member of our Claims Quality Assurance team, you will play a critical role in identifying and addressing areas for improvement in our Claims Customer...

  • Senior Claims Training and Education Specialist

    3 weeks ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Senior Claims Training and Education SpecialistWe are seeking a highly skilled Senior Claims Training and Education Specialist to join our team at Northbridge Financial Corporation. As a key member of our dynamic team, you will play a critical role in identifying and making recommendations to improve our overall Claims Customer Experience.Key...

  • Senior Claims Specialist, Education and Training

    4 weeks ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Senior Claims Specialist, Education and TrainingWe are seeking a highly skilled Senior Claims Specialist to join our team at Northbridge Financial Corporation. As a Senior Claims Specialist, you will play a key role in identifying and making recommendations to improve our overall Claims Customer Experience.Key Responsibilities:Conduct detailed file reviews...

  • Senior Claims Specialist, Education and Training

    4 weeks ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Senior Claims Specialist, Education and TrainingWe are seeking a highly skilled Senior Claims Specialist to join our team at Northbridge Financial Corporation. As a Senior Claims Specialist, you will play a key role in identifying and making recommendations to improve our overall Claims Customer Experience.Key Responsibilities:Conduct detailed file reviews...

  • Senior Claims Training and Education Specialist

    4 weeks ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Senior Claims Training and Education SpecialistAt Northbridge Financial Corporation, we're seeking a highly skilled Senior Claims Training and Education Specialist to join our dynamic team. As a key member of our Claims Quality Assurance team, you will play a vital role in identifying areas for improvement and developing targeted solutions to enhance our...

  • Senior Claims Training and Education Specialist

    4 weeks ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Senior Claims Training and Education SpecialistAt Northbridge Financial Corporation, we're seeking a highly skilled Senior Claims Training and Education Specialist to join our dynamic team. As a key member of our Claims Quality Assurance team, you will play a vital role in identifying areas for improvement and developing targeted solutions to enhance our...

  • Senior Claims Specialist, Education and Training

    2 weeks ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Unlock Your Potential as a Senior Claims SpecialistAt Northbridge Financial, we're seeking a highly skilled Senior Claims Specialist to join our dynamic team. As a key member of our Claims Quality Assurance team, you'll play a vital role in identifying and implementing improvements to our Claims Customer Experience.With a strong background in multi-line...

  • Senior Claims Specialist, Education and Training

    4 weeks ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Senior Claims Specialist, Education and TrainingWe are seeking a highly skilled Senior Claims Specialist to join our team in a key role that combines claims expertise with education and training responsibilities.About the Role:Conduct detailed file reviews to identify areas for improvement in our claims customer experience.Collaborate with the Director of...

  • Senior Claims Specialist, Education and Training

    4 weeks ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Senior Claims Specialist, Education and TrainingWe are seeking a highly skilled Senior Claims Specialist to join our team in a key role that combines claims expertise with education and training responsibilities.About the Role:Conduct detailed file reviews to identify areas for improvement in our claims customer experience.Collaborate with the Director of...

  • Senior Claims Training and Education Expert

    2 months ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    About the RoleWe are seeking a highly skilled Senior Claims Training and Education Specialist to join our dynamic team at Northbridge Financial Corporation. As a key member of our Claims Quality Assurance team, you will play a critical role in identifying areas for improvement and developing targeted solutions to enhance our Claims Customer Experience.Key...

  • Senior Claims Training and Education Expert

    2 months ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    About the RoleWe are seeking a highly skilled Senior Claims Training and Education Specialist to join our dynamic team at Northbridge Financial Corporation. As a key member of our Claims Quality Assurance team, you will play a critical role in identifying areas for improvement and developing targeted solutions to enhance our Claims Customer Experience.Key...

  • Senior Claims Training and Education Specialist, Bilingual

    2 months ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Job SummaryWe are seeking a highly skilled Senior Claims Training and Education Specialist to join our team at Northbridge Financial Corporation. As a key member of our organization, you will play a critical role in identifying and addressing areas for improvement in our claims customer experience.Key ResponsibilitiesConduct detailed file reviews to identify...

  • Senior Claims Training and Education Specialist, Bilingual

    2 months ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Job SummaryWe are seeking a highly skilled Senior Claims Training and Education Specialist to join our team at Northbridge Financial Corporation. As a key member of our organization, you will play a critical role in identifying and addressing areas for improvement in our claims customer experience.Key ResponsibilitiesConduct detailed file reviews to identify...

  • Senior Claims Specialist, Education and Training

    2 weeks ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Claims Quality Assurance Specialist RoleAs a Claims Quality Assurance Specialist at Northbridge Financial Corporation, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our team plays a key role in identifying and making recommendations to improve our overall Claims...

  • Senior Claims Specialist, Education and Training

    2 weeks ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Claims Quality Assurance Specialist RoleAs a Claims Quality Assurance Specialist at Northbridge Financial Corporation, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our team plays a key role in identifying and making recommendations to improve our overall Claims...

  • Senior Claims Specialist, Education and Training

    1 week ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Claims Quality Assurance Specialist RoleAs a Claims Quality Assurance Specialist at Northbridge Financial Corporation, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our team members play a key role in identifying and making recommendations to improve our overall Claims...

  • Senior Claims Specialist

    3 weeks ago

    Toronto, Ontario, Canada AXA Group Full time

    Senior Claims SpecialistWe're looking for a skilled Senior Claims Specialist to join our team at AXA Group. As a key member of our Claims team, you'll play a critical role in handling complex claims and providing exceptional service to our customers.About the RoleAs a Senior Claims Specialist, you'll be responsible for:Managing and resolving complex claims...

  • Senior Claims Specialist

    3 weeks ago

    Toronto, Ontario, Canada AXA Group Full time

    Senior Claims SpecialistWe're looking for a skilled Senior Claims Specialist to join our team at AXA Group. As a key member of our Claims team, you'll play a critical role in handling complex claims and providing exceptional service to our customers.About the RoleAs a Senior Claims Specialist, you'll be responsible for:Managing and resolving complex claims...

  • Senior Claims Specialist

    3 weeks ago

    Toronto, Ontario, Canada AXA Group Full time

    Join Our Claims TeamWe're looking for a skilled Senior Claims Specialist to join our team in Toronto, Ontario. As a key member of our Claims team, you'll play a crucial role in handling complex claims with ease and expertise.About the RoleAs a Senior Claims Specialist, you'll be responsible for:Managing complex claims from inception to...