Senior Claims Training and Education Specialist

2 weeks ago

Toronto, Ontario, Canada Northbridge Financial Corporation Full time
Senior Claims Training and Education Specialist

We are seeking a highly skilled Senior Claims Training and Education Specialist to join our team at Northbridge Financial Corporation. As a key member of our dynamic team, you will play a critical role in identifying and making recommendations to improve our overall Claims Customer Experience.

Key Responsibilities:

  • Conduct detailed file reviews and contribute to the compilation of quarterly Claims Quality Audits
  • Identify areas requiring educational solutions and contribute to the design, development, and delivery of educational materials
  • Participate in and contribute to Ad Hoc Audit requests, special projects, and vendor management

Requirements:

  • Post-Secondary Education in an Insurance focused program or related program
  • Completed or working towards the CIP designation
  • Bilingualism in English and French is required
  • Minimum 10 years of multi-line claims and/or claims auditing experience with a specialization in Accident Benefits
  • Prior Adult Learning experience, including all phases of the Learning Cycle

We offer a competitive salary, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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