Industrial Equipment Service Representative

1 week ago


Williams Lake, Canada Grainger Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Industrial Equipment Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our industrial customers.

Key Responsibilities:

  • Service multiple customer locations on a designated route by providing inventory management and customer support services.
  • Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty.
  • Comply with safety and inspection requirements of both Grainger and the facility where the service is being provided.
  • Meet defined KPIs for the position.

Requirements:

  • High school diploma and 1-3 years' experience in customer service/selling environment.
  • Self-motivated, with high energy and dedication to customer service and sales growth.
  • Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
  • Excellent verbal and written communication skills.

What We Offer:

  • Competitive hourly rate of $24.47 - $28.00.
  • Bonus eligibility.
  • Comprehensive benefits package, including medical, dental, vision, and prescription drug coverage.
  • Employee discounts and team member perks.


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