Account Manager

4 weeks ago


Waterloo, Ontario, Canada People Corporation Full time

Job Title: Account Manager

We are seeking a skilled Account Manager to join our team at People Corporation. As an Account Manager, you will play a critical role in providing exceptional client service and support to our clients and internal stakeholders.

Key Responsibilities:

  • Manage and retain an assigned business block, ensuring client satisfaction and retention.
  • Develop and implement strategic plans to drive business growth and revenue.
  • Build and maintain strong relationships with clients, internal stakeholders, and external partners.
  • Conduct plan member education sessions and provide training to clients and internal teams.
  • Prepare and deliver necessary tools, benchmarking, and renewal reports to clients.
  • Develop and communicate client-focused communications and marketing materials.
  • Participate in industry conferences and seminars to stay up-to-date on industry trends and best practices.
  • Maintain deep knowledge of administration, including in-house and carrier best practices.
  • Define service standards with clients and manage account lifecycle according to set service agreements.

Requirements:

  • Minimum 2-3 years' experience in group benefits in a client-facing role.
  • Ability to act as a brand ambassador for People Corporation.
  • Understanding of the group benefits industry, including funding arrangements.
  • Completion of GBA and/or Life License Qualification Program (preferred).
  • Excellent organizational skills, ability to multi-task, and prioritize in a fast-paced environment.
  • Positive attitude, strong team player, and excellent communication skills.
  • Ability to meet deadlines and provide deliverables as identified.
  • Proficiency in multi-channel technology and a valid driver's license.

What's in it for you:

  • Learn by working alongside our experts.
  • Extended health care and dental benefits.
  • A retirement savings plan with company contributions.
  • A suite of Health & Wellness offerings.
  • Mental Health programs and support for you and your family.
  • Assistance for the completion of industry designations.
  • Competitive compensation.

At People Corporation, we are committed to helping businesses succeed. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders. We provide an inclusive, accessible environment where all employees and clients feel valued, respected, and supported.


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