Client Services Coordinator

1 week ago


Vancouver, British Columbia, Canada Paladin Technologies Full time

Job Summary:

We are seeking a highly organized and detail-oriented Client Services Administrator to join our team at Paladin Technologies. This is a unique opportunity to work with a leading complex systems integrator for building technology solutions.

About the Role:

In this role, you will provide support to our client service and operations department, including invoicing and billing, as well as external customer service requests. You will be responsible for preparing service work orders, verifying customer pricing, and updating D365 service alerts. Additionally, you will review technician notes, assist with presentations and document preparation, and follow company procedures.

Key Responsibilities:

  • Prepare service work orders, process subcontractor invoices, and verify customer pricing.
  • Verify all work orders for data accuracy, status, and proper customer PO information.
  • Update and verify D365 service alerts for client pricing and other client-specific information.
  • Review technician notes to ensure materials match billed materials.
  • Support client services and operational departments with presentations and document preparation.
  • FOLLOW COMPANY PROCEDURES AND POLICIES AT ALL TIMES.

Requirements:

  • Bachelor's degree or equivalent experience in a related field.
  • 1 year of experience in general administrative duties in an office environment.
  • Highly organized and able to prioritize tasks effectively.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office and D365.

Salary Range:

The salary range for this position is $19.00 - $23.00 per hour, depending on experience.

About Us:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions. We provide customized solutions for clients requiring integrated security, network infrastructure, audio visual, fiber optics/OSP, structured cabling, and more. Our team is dedicated to delivering exceptional results and ensuring customer satisfaction.

What We Offer:

  • A competitive salary range.
  • Opportunities for growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package.


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