Client Care Coordinator

3 days ago


Vancouver, British Columbia, Canada Squamish Nation Full time

About the Opportunity

The Squamish Nation is seeking a skilled Client Care Coordinator to join our Yúustway Health and Wellness Department. Reporting to the Team Lead, RN, Home and Community Care, this role will facilitate the day-to-day scheduling of clients requiring home support services. As the first point of contact between clients and home support team members, the incumbent will perform various administrative and logistical duties.

Key Responsibilities

  • Coordinate scheduling of clients for home support services
  • Act as the primary point of contact for clients and home support team members
  • Perform administrative duties, such as maintaining records and developing reports
  • Collaborate with the team to ensure seamless service delivery
  • Provide exceptional customer service and communicate effectively with clients and staff

Requirements

  • Relevant experience and education in a related field
  • Understanding of Indigenous cultural safety and humility, or willingness to learn
  • Professional communication style with strong interpersonal skills
  • Emotional intelligence, patience, flexibility, and integrity
  • Ability to maintain composure in high-pressure situations

Salary and Benefits

The successful candidate will receive a competitive salary of $59,373 - $66,223 annually, plus a comprehensive benefits program.



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