Restaurant Operations Manager

2 days ago


Guelph, Ontario, Canada Dairy Queen Full time

About the Role


We are seeking a highly motivated and organized Restaurant Operations Manager to join our team at Dairy Queen.



Job Summary

The Restaurant Operations Manager is responsible for overseeing the daily operations of our fast-food outlet, ensuring that all aspects of food service meet quality control standards. This includes managing staff, maintaining inventory, preparing reports, and addressing customer complaints.



Key Responsibilities:

  • Establish and maintain efficient work schedules to meet business demands.
  • Supervise and coordinate activities of kitchen and food service staff to ensure smooth operation of the restaurant.
  • Train staff in job duties, sanitation, and safety procedures to maintain high-quality food service and workplace safety.
  • Evaluate staff performance and provide constructive feedback to improve productivity and efficiency.
  • Maintain accurate records of stock levels, repairs, sales, and wastage to inform business decisions.
  • Prepare and submit regular reports on restaurant performance, including sales data, employee hours, and inventory management.


Requirements:

To be successful as a Restaurant Operations Manager, you will need excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You must also possess strong organizational skills, attention to detail, and the ability to multitask.



Work Environment:

This role requires working in a fast-paced restaurant environment, where you will be standing for extended periods, lifting light equipment, and using manual dexterity to perform tasks such as counting money and operating a point-of-sale system.



What We Offer:

In return for your hard work and dedication, we offer a competitive salary, opportunities for career advancement, and a comprehensive benefits package.



Salary Range:

The estimated annual salary for this role is $45,000 - $55,000, depending on experience.



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