Restaurant Operations Manager

1 month ago


Port Hardy, Canada GRIMACE &CO RESTAURANT LTD Full time
Job Title: Restaurant Operations Manager

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at GRIMACE &CO RESTAURANT LTD.

Job Summary:

The Restaurant Operations Manager will be responsible for overseeing the day-to-day operations of our fast food restaurant, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:
  • Leadership: Supervise and manage a team of 11-15 employees, providing guidance and support to ensure excellent customer service and high-quality food production.
  • Operations: Develop and implement operational procedures to ensure efficient service delivery, including menu planning, inventory management, and supply chain logistics.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial reporting and compliance with company policies.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring that all customers receive excellent service and a positive dining experience.
  • Marketing: Participate in marketing plans and implementation to promote the restaurant and increase sales.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a fast food restaurant or similar environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in accounting software and MS Office.
Working Conditions:

The Restaurant Operations Manager will work in a fast-paced environment with tight deadlines, handling heavy loads, and standing for extended periods. The ideal candidate will be physically demanding and able to work in a combination of sitting, standing, and walking.

Personal Suitability:
  • Accurate: Ability to accurately complete tasks and maintain high standards of quality.
  • Client Focus: Strong customer service skills and ability to provide excellent service to customers.
  • Dependability: Reliable and dependable, with a strong work ethic and ability to work independently.
  • Efficient Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
Screening Questions:
  • Are you currently legally able to work in Canada?


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