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Healthcare Operations Manager

2 months ago


Truro, Nova Scotia, Canada Nova Scotia Health Authority Full time
About the Role

We are seeking a highly skilled and experienced Healthcare Operations Manager to join our team at Nova Scotia Health Authority.

The successful candidate will be responsible for leading the transformation of health information to achieve provincial standardization across NS Health.

Key Responsibilities
  • Provide strategic and program-level leadership of Information Management, including registration, patient booking and scheduling, patient locating, hospital switchboard, and integration of technological solutions.
  • Implement information management practices required to develop, evaluate, and monitor programs and services while contributing to the overall IMIT strategy implementation to achieve the goals and objectives of Nova Scotia Health.
  • Provide technical oversight and subject matter expertise and day-to-day leadership and support of the clinical implementation and maintenance activities related to specific application areas used within the portfolio.
  • Lead the technical implementation of the build/configuration and changes/enhancements for assigned clinical applications in collaborative partnership with other IMIT Leads and Managers.
Requirements
  • Undergraduate degree required. Consideration may be given to those with equivalent training and work experience.
  • Knowledge and skills in the areas of IMIT tools, applications, and systems supporting registration and switchboard services.
  • Certified Health Executive and/or Certified Professional in Healthcare Information and Management Systems (CPHIMS) designation an asset.
  • Project Management Professional (PMP) and/or organizational change management certification an asset.
  • Experience implementing information management strategies, policies and processes for a large, complex organization.
  • Experience in leading teams of staff with indirect accountabilities to other operational units.
What We Offer

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve.