Customer Relations Representative

2 weeks ago


Toronto, Ontario, Canada Dina Constantinou Insurance Agency Full time

We are seeking a dynamic and resourceful Customer Relations Representative to join our team at Dina Constantinou Insurance Agency.

Job Summary

This is an excellent opportunity for a highly motivated and customer-focused individual to make a difference in the lives of our clients. As a Customer Relations Representative, you will play a crucial role in ensuring that our customers receive exceptional service and support.

About Us

Dina Constantinou Insurance Agency is a reputable insurance agency with a strong reputation for delivering outstanding service to our clients. We value professionalism, integrity, and attention to detail, and we are looking for someone who shares these values.

Main Responsibilities
  • Assist clients by applying changes, updates, substitutions, etc. to the policy contract; paying attention to details and taking care to meet the client's needs effectively.
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and ensure clients have access to other team members, for discussions about additional offerings to meet their own unique needs.
Requirements/Qualifications:
  • Appropriate insurance licenses, i.e. OTL, LLQP as required.
  • Professionalism, integrity and unwavering attention to detail.
  • Ability to multitask.
  • Strong communication skills.
  • Ability to work in a fast-paced environment.
  • Resourceful and responsible team member.
  • Strong organizational and prioritization abilities.
  • Customer service experience required.
  • Second language is a plus.
Benefits

We offer a competitive salary, ranging from $60,000 to $80,000 per year, depending on experience, as well as flexible work-from-home options and opportunities for professional growth and development.

Salary Range

$60,000 - $80,000 per year.



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