Food Service Team Lead
4 weeks ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Edo Japan Langford. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities:- Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
- Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their duties effectively.
- Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
- Ensure Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
- Address Customer Complaints: Address customer complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
- Prepare Reports: Prepare and submit reports on sales, customer feedback, and other relevant data, providing insights to management on areas for improvement.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a food service environment.
- Certifications: Safe Food Handling certificate.
Our restaurant is a fast-paced environment with a combination of sitting, standing, and walking. You will be required to work under pressure, meeting tight deadlines and maintaining a high level of customer satisfaction.
What We Offer:- Health Benefits: Health care plan.
- Other Benefits: Other benefits, including a permanent position with 40 hours per week.
The primary language of work is English.
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