Appliance Allowance Coordinator

2 weeks ago

Saskatoon, Saskatchewan, Canada Trail Appliances Ltd. Full time
Job Summary

We are seeking a meticulous and organized individual to fill the role of Appliance Allowance Coordinator at Trail Appliances Ltd. This position involves managing builder allowances and documentation, ensuring adherence to budgetary constraints and contractual obligations.

Key Responsibilities
  • Review and validate builder allowances against established guidelines and contracts.
  • Ensure purchase orders align with budgetary constraints and contractual obligations.
  • Input project information into computer systems, maintaining accurate records.
  • Confirm builder allowances for all appliance orders and obtain purchase orders.
  • Check and approve all builder invoices, documenting and confirming orders.
  • Update and maintain builder job lists.
Specialized Services
  • Coordinate appliance deliveries and installations with relevant departments.
  • Liaise between Trail & Builder to expedite deliveries and resolve issues.
  • Receive and forward service requests to the Service Department, monitoring them for timely resolution.
Administrative and Customer Service
  • Assist with reconciliation of unpaid invoices and write credit notes for builders as required.
  • Serve as the point of contact for customer service requests, forwarding them to the appropriate department.
  • Provide assistance and service to customers, ensuring high satisfaction.
  • Verify all invoices for accuracy, including product and customer information, matching them against purchase orders.
About Us

Trail Appliances Ltd. is one of the leading independent appliance retailers in Western Canada. We have grown from humble beginnings in 1974 to become a family-owned and operated business that values strong family values, collaborative work culture, and respect for our employees and customers.

What You Need to Succeed
  • Education and experience in administration or a related field.
  • Strong organizational, time management, and communication skills.
  • Proficiency in MS Office and other relevant software applications.
  • Knowledge of builder industry practices and familiarity with documentation management and invoicing systems.
  • Customer service-oriented mindset with problem-solving and conflict resolution skills.
  • Ability to adapt to changing priorities, work independently and collaboratively, and adhere to company policies and procedures.
Estimated Salary Range

$60,000 - $80,000 per annum, depending on qualifications and experience.

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