E-commerce Project Specialist
6 days ago
Job Overview
We are seeking a highly motivated E-commerce Project Specialist to join our team at NA Freight Forwarding Inc. This is a fantastic opportunity to utilize your skills and experience in supply chain optimization, e-commerce logistics, and project management.
About Us
NA Freight Forwarding Inc. is a leading provider of logistics services specializing in warehousing and distribution, LTL consolidations, expedites, full truckloads, and specialized equipment service to and from Canada, the United States, and Mexico.
Responsibilities
- eCommerce Quoting and Integration
Support eCommerce quoting and integration in collaboration with the Project Manager in requests for proposal (RFP) and request for quote (RFQ) processes.
API and EDI ConnectionsHelp with Application Programming Interface (API) and Electronic Data Interchange (EDI) connections with customers and carriers to our WMS and TMS.
Customer SolutionsLiaise with offshore teams on API or EDI customer solutions.
Onboarding and Account MaintenanceParticipate in the full cycle of the onboarding and account maintenance process for new clients, including warehouse and transportation solutions.
Operations OptimizationContinuously optimize operations and find effective ways to both reduce spending and enhance the customer experience.
KPI AdministrationAssist with the administration of KPIs and other measurables to ensure company standards are maintained.
Work InstructionsAssist in the preparation of department-specific work instructions for training and operational consistency.
Customer InterfaceDirectly interface with customers on systems capabilities and customize solutions.
Requirements
- Experience
5+ years in the freight forwarding industry and 3PL industry required.
eCommerce Experience3+ years in eCommerce experience required.
EducationBachelor's Degree or Diploma in supply chain management, transportation, business administration, project management, or a similar field required.
SkillsIntermediate level of understanding of industry best practices and safety compliance requirements.
Benefits
- Competitive Salary
$65,000 - $90,000 per year, based on experience.
Extended Health BenefitsDental care, vision care, employee assistance program, life insurance, and RRSP program.
Casual Work EnvironmentEngaging social activities and events throughout the year.
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