Customer Service Representative

3 days ago


Halifax, Nova Scotia, Canada TWO MEN AND A TRUCK Full time

Overview

 

We are seeking a Customer Service Representative to join our team at TWO MEN AND A TRUCK. As a key member of our operations team, you will be responsible for ensuring that our customers receive the highest level of service and satisfaction.

 

Job Description

 

As a Customer Service Representative, your primary responsibility will be to provide exceptional customer service to our clients. You will work closely with our drivers and trainers to ensure that every move is completed efficiently and effectively.

 

Your day-to-day tasks will include:

  • Assisting drivers and trainers with pre/post trip truck inspections and moving equipment inventory
  • Safely moving/packing/unpacking customer's belongings using proper techniques and equipment
  • Providing excellent customer service and ensuring customer satisfaction
  • Participating in ongoing training and development through STICK MEN UNIVERSITY
  • Maintaining a clean and safe work environment

 

Required Skills and Qualifications

 

To be successful in this role, you will need to have:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and ability to count change
  • Physical ability to lift 100 pounds or more

 

Benefits

 

We offer a competitive salary range of $35,000 - $50,000 per year, depending on experience.

 

In addition to a competitive salary, we also offer:

  • A comprehensive benefits package, including health, dental, and vision insurance
  • A 401(k) plan with company match
  • Paid time off and holidays
  • Ongoing training and development opportunities

 

Location

 

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Dartmouth, Nova Scotia.



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