Business Systems Analyst

2 months ago


White Rock, British Columbia, Canada City of White Rock Full time
Business Systems Analyst Role

The City of White Rock is seeking a skilled Business Systems Analyst to join our Information Technology team. As a key member of our team, you will act as the vital link between the IT department and business units across the organization, ensuring that systems and processes run smoothly and meet operational objectives.

We are undergoing a significant digital transformation, leveraging cutting-edge technologies such as AI, cloud-based platforms, and advanced analytics to enhance service delivery and operational efficiency. As a Business Systems Analyst, you will lead key projects, sustain existing business applications, evaluate the effectiveness of business processes, and support the implementation of new systems that drive operational efficiency.

Key Responsibilities:

  • Serve as the primary interface between business units and the IT department to ensure that technology meets organizational needs.
  • Lead and participate in system implementations, upgrades, and enhancements, including the analysis, design, testing, and deployment of new applications.
  • Sustain and optimize existing business systems, including SharePoint, ERP, financial systems, and other enterprise-grade applications.
  • Evaluate and improve business processes by analyzing system performance, identifying issues, and developing solutions or workarounds to ensure continuous operational efficiency.
  • Participate in gathering and documenting business requirements, conducting workshops, and preparing alternatives for solution designs.

Requirements:

  • Diploma in computer systems technology from a recognized post-secondary institution plus at least 5 years related experience in an integrated information technologies environment, including maintaining and supporting enterprise-grade applications such as land/finance management, SharePoint, ERP systems.
  • Excellent communication skills, both written and verbal, with a demonstrated ability to build and maintain effective relationships with internal stakeholders and external vendors.

The City of White Rock is proud to be an equal opportunity workplace and is committed to promoting and preserving a culture of diversity, equity, and inclusion.



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