Retail Operations Director

2 weeks ago


Nanaimo, British Columbia, Canada Kaltire Full time
About Kal Tire

We are a dynamic organization dedicated to delivering exceptional customer experiences and fostering a positive work environment. Our team is passionate about driving business growth and promoting a culture of safety, inclusivity, and excellence.

Salary & Benefits

The target salary range for this position is $75,279 to $88,071 per year based on experience and an annual variable bonus structure. We offer a comprehensive benefits package, including access to medical, dental, and vision benefits, as well as an Employee and Family Assistance Program. Additionally, you will be eligible for our competitive team member discount program and Profit Sharing (DPSP) plan.

Job Description: Store ManagerOverview

This role offers an exciting opportunity to lead a high-performing team in our Nanaimo, BC store. As a Store Manager, you will be responsible for motivating, developing, and growing your team of tire technicians and front counter staff members.

Responsibilities
  • Mentor and guide a team of professionals to achieve exceptional results.
  • Manage profit and loss statements, oversee budgeting, and exercise effective inventory management.
  • Prioritize tasks to ensure impeccable customer experiences and operational excellence.
  • Drive sales to customers and within a B2B context, fostering strong business relationships.
  • Recruit, retain, and cultivate top-tier talent while championing customer-first priorities.
Requirements
  • A valid Driver's License.
  • A high school diploma/GED equivalent and some management training (preferred).
  • At least 3 years of managerial or supervisory experience (preferred).
  • Strong communication skills and a dedication to delivering exceptional customer service.
  • A safety-first mindset and ability to adhere to protocols and wear required PPE.
  • The ability to foster a culture of positivity and growth where everyone feels encouraged to thrive.
Our Inclusive Culture

We believe in the strength of diverse perspectives and skills. We encourage applications from candidates of all backgrounds, identities, and experiences. Our inclusive culture values personal growth, career development, and employee well-being.



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