Retail Operations Director

10 hours ago


Nanaimo, British Columbia, Canada Kaltire Full time

We are seeking a highly skilled Retail Operations Director to lead our team in the Nanaimo, BC store.

As a dynamic leader, you will be responsible for motivating and developing a team of tire technicians and front counter staff. Your leadership skills will enable you to foster a culture of safety, efficiency, and profitability within the store.

The ideal candidate will have at least 3 years of managerial experience and a valid driver's license. A high school diploma or equivalent is also required. Strong communication skills and a dedication to delivering exceptional customer service are essential for this role.

Our company values diversity and inclusion, and we encourage applications from candidates with all backgrounds and experiences. We offer a competitive salary range of $75,279 to $88,071 per year, based on experience, as well as an annual variable bonus structure.

Beyond your base salary, you can expect a comprehensive benefits package that includes medical, dental, and vision benefits, as well as an Employee and Family Assistance Program. Our team member discount program offers discounted rates on tires, services, and more.

Additional benefits include participation in a RRSP program with matching Profit Sharing (DPSP), a structured work schedule, and a supportive and safe work environment. You will have the opportunity to thrive in a positive work environment that values personal growth and career development.

In this role, you will be responsible for managing profit and loss statements, overseeing budgeting, and exercising effective inventory management. You will also drive sales to customers and within a B2B context, fostering strong business relationships.

Key highlights of this role include:

  • Leading by example, following safety protocols and prioritizing the welfare of your team and customers.
  • Fostering a culture of positivity and growth where everyone feels encouraged to thrive.
  • Building meaningful connections with our customers and providing personalized experiences.


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