Retail Store Operations Manager
1 week ago
We are seeking a Retail Store Operations Manager to join our team at Circle K.
About the RoleThe successful candidate will be responsible for overseeing the day-to-day operations of our retail store, ensuring that all aspects of the business run smoothly and efficiently.
Key Responsibilities- Assign sales workers to duties and ensure they have the necessary tools and resources to perform their jobs effectively
- Hire and train or arrange for training of staff members, including new hires and existing employees who require upskilling or reskilling
- Authorize payments by cheque and manage cash handling procedures
- Authorize returns of merchandise and maintain high standards of customer satisfaction
- Sell merchandise and provide excellent customer service
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions
- Resolve issues that may arise, including customer complaints and supply shortages
- Organize and maintain inventory levels to minimize stockouts and overstocking
- Supervise and coordinate activities of workers to achieve business objectives
- 1-2 years of experience in retail management or a related field
- Secondary (high) school graduation certificate is required; higher education is an asset
- Ability to work on site with no option to work remotely
- Strong communication and leadership skills
- Attention to detail and ability to multitask
We offer a competitive salary range of $50,000 - $65,000 per annum, depending on experience.
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