Quality Assurance Manager
2 days ago
Job Summary:
The Quality Assurance Manager will lead and manage all aspects of Davis-Standard's quality practices to support the Operations' achievement of Surpass Operating System and Quality Management System goals. This role is responsible for confidential and time-sensitive material.
Key Responsibilities:
- Deploy and sustain quality management processes, lead and deploy best practices throughout the local organization to improve operational processes, quality, and reduce operating costs.
- Manage the Quality Management System to ensure continued compliance with international certification bodies, including ISO, across the GTA campus.
- Manage site quality team functions, including incoming inspection, customer feedback, part inspection, supplier quality assessments, NCRs, CARs, and final test, to ensure the Quality Management Systems goals are attained.
- Assess and analyze operational performance to identify and eliminate waste, organize around Lean processes to promote a culture of continuous improvement, attain a high level of customer satisfaction, and drive operational excellence.
- Monitor site operational improvement project activities to assure control of milestones, efficiency gains, and cost savings.
- Support and implement results of analysis work and status of CI initiatives.
- Support sessions such as Root Cause analysis, Kaizen activities, Lean workshops, Gemba walks, Daily Management Systems, and training to address operational performance and support achievement of Surpass Operating System objectives where necessary.
- Evaluate staff performance and provide appropriate advice, counsel, and guidance. Assist in the preparation and conduct timely performance reviews. Ensure that staff receives appropriate training.
- Interface with all site-level management to resolve problems and issues that have reached a critical level regarding design, quality, etc.
- Provide technical support to marketing, sales, and outside customers.
- Engage in lifelong learning and develop new theories or methods.
- Lead Kaizen and other Lean events in various areas of the operation where appropriate.
- Improve and leverage quality practices, diagnose system and process capability of local operations, and lead improvements. Conduct and champion quality training and internal audits within the local site.
- Drive process improvements to reduce variability, reduce costs, support customers, etc.
- Perform other job duties as assigned.
Requirements:
- Bachelor's degree in mechanical, industrial, or manufacturing engineering, or a closely related field.
- Effective communication, organizational, analytical, and interpersonal skills.
- Minimum 5 years' progressive experience in any job title with duties involving quality assurance systems in a manufacturing environment.
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