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Quality Assurance Manager
2 months ago
Job Summary
The Quality Assurance Supervisor plays a critical role in leading the development and implementation of a quality plan to drive continuous improvement in plant performance. This position is responsible for driving and delivering high-quality products and initiatives, maintaining compliance with company, industry, and government quality standards.
Key Responsibilities
- Lead the development and implementation of a comprehensive quality plan to continuously enhance plant performance.
- Develop and manage quality assurance metrics to measure improvement opportunities, track progress toward goals, and ensure accountability.
- Identify and troubleshoot production quality deficiencies, driving effective resolutions.
- Work closely with the Process Engineer to reduce process variation and eliminate waste.
- Monitor the quality impact of new production processes, methods, or equipment.
- Identify relevant quality training needs and implement training programs.
- Collaborate with interdepartmental teams and involve production employees in ongoing quality improvement processes and procedures.
- Manage and audit daily lab quality assurance testing and production quality testing.
- Monitor vendor compliance with quality standards.
- Design, manage, and control documentation and report procedures, communicating progress results to plant Key Performance Indicators (KPIs) in the area of Quality.
- Perform required testing of asphalt roofing shingles and raw materials, collecting and compiling samples at different production stages.
- Review customer claims, identify root causes, and lead the development and implementation of corrective action plans.
- Organize and manage the quality assurance function in close cooperation with IKO Quality/Research and the management team.
- Utilize data and statistical analysis to monitor performance, collating and analyzing data against defined parameters.
- Implement a robust FIFO system for raw materials and finished goods.
- Manage and maintain the Plant's quality inspection and product release programs for incoming and in-process materials, components, processes, and finished goods.
- Act as the company's quality representative during customer visits.
Requirements
- Post-secondary education in a technical field, with a degree in chemistry or chemical engineering preferred.
- Minimum 5 years of experience in an industrial process manufacturing environment in a quality assurance role, with hands-on experience in quality management systems.
- Proficiency in statistical process control, process optimization, and continuous improvement, including experience with Six Sigma and Lean Manufacturing.
- Demonstrates values of integrity, respect for others, accountability, and a strong bias for action.
- Able to achieve results individually and as part of a team.
- Strong attention to detail and data-driven decision-making.
- Proficient with MS Excel, Word, and PowerPoint.
- Excellent communication (written, verbal, and presentation) and interpersonal skills.
Benefits of Employment
IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.
Diversity and Equal Opportunity Employment
IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
