Cisco Technical Expert
7 days ago
We are seeking a highly skilled and experienced Cisco Engineer to join our team at Glansa Associates in Toronto Downtown. This is a contract position for 2-3 years, offering an excellent opportunity for professionals with expertise in Cisco Webex CCE/UCCE, Genesys Designer, Live Person, Java, and scripting languages.
Job DescriptionCisco Webex CCE/UCCE
- Design, develop, and implement large-scale Cisco Unified Contact Center Enterprise (CCE) and Unified Customer Voice Portal (UCCE) solutions.
- Utilize Genesys Designer to create comprehensive contact center architectures and workflows.
- Collaborate with cross-functional teams to integrate Live Person with other systems and technologies.
Technical Requirements
- Profound knowledge of Java programming language and its applications in telecommunications.
- Hands-on experience with scripting languages such as JavaScript and HTML.
- Familiarity with REST API integration and database management using JDBC under Apache Tomcat.
- Proficient in SQL query writing, including joins, views, stored procedures, and performance optimization.
Estimated Salary Range: $120,000 - $150,000 per year, depending on experience.
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