Front Desk Coordinator

2 months ago

Rocky Mountain House, Canada Nice Nails Ltd. Full time
About the Role

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Nice Nails Ltd. as a Receptionist. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our clients.

Key Responsibilities
  • Greeting and Directing Clients

You will be the first point of contact for our clients, greeting them warmly and directing them to the relevant service areas.

Processing Client Information

You will obtain and process the necessary information to provide excellent customer service, ensuring that our clients receive the best possible experience.

Administrative Tasks

You will be responsible for ordering office supplies, recording and relaying information, scheduling and confirming appointments, sending invoices, maintaining work records and logs, receiving and issuing payments, and performing other clerical duties as required.

Customer Service

You will provide exceptional customer service, answering telephone calls and relaying messages, calculating billing charges, and resolving any client issues that may arise.

Team Player

You will work collaboratively with our team to ensure that our clients receive the best possible service.

Requirements
  • Education

Secondary (high) school graduation certificate or equivalent.

Experience

Will train or equivalent experience.

Personal Suitability

Organized, team player, ability to multitask, and a strong work ethic.

Work Environment

This is a permanent, full-time position working 40 hours per week in a fast-paced and dynamic environment.

The successful candidate will be fluent in English and will have excellent communication and interpersonal skills.

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