Medical Office Coordinator

4 weeks ago

Ottawa, Ontario, Canada Santizo Healthcare Solutions, Chiropractic Pain Clinic Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Santizo Healthcare Solutions, Chiropractic Pain Clinic. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities

- Interview patients to obtain case histories and provide a positive patient experience
- Schedule and confirm appointments, ensuring seamless communication with patients and healthcare professionals
- Complete insurance and other claim forms accurately and efficiently
- Maintain a well-organized filing system, ensuring easy access to patient records
- Order supplies and maintain inventory, ensuring a smooth day-to-day operation
- Arrange travel, related itineraries, and make reservations as needed
- Determine and establish office procedures and routines, ensuring a productive work environment
- Enter and format electronically based medical reports and correspondence, preparing spreadsheets and documents for review
- Initiate and maintain confidential medical files and records, adhering to strict confidentiality guidelines
- Perform data entry, ensuring accuracy and attention to detail
- Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner

Requirements

- 1 year to less than 2 years of experience in a medical administrative role
- Strong computer and technology skills, including proficiency in MS Word, Electronic Mail, MS Excel, and MS Windows
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
- Ability to maintain confidentiality and handle sensitive patient information with discretion

What We Offer

- Competitive salary and benefits package
- Opportunity to work in a dynamic and growing healthcare organization
- Collaborative and supportive work environment
- Professional development and growth opportunities

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