Customer Service Representative

4 weeks ago


Campbell River, British Columbia, Canada The Brick Full time

We're seeking a highly skilled Customer Service Representative to provide exceptional support to our customers and drive business growth.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to identify and address customer needs
  • Develop and maintain strong relationships with customers to drive loyalty and retention
  • Stay up-to-date on product knowledge and promotions to provide informed support
  • Perform other duties as assigned to support business objectives

Requirements:

  • Strong customer service focus and excellent communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required; post-secondary education an asset
  • Proficiency in Microsoft Office and other software applications
  • Flexibility to work a variety of shifts, including evenings and weekends

Why The Brick?

  • A comprehensive benefits package, including health, dental, and paramedical services
  • A competitive salary and opportunities for career growth and development
  • A dynamic and supportive work environment that fosters teamwork and collaboration
  • Employee discounts and recognition programs


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