Field Content Claims Specialist

1 day ago


London, Ontario, Canada Crawford & Company Full time

About the Role

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Crawford & Company is seeking a highly skilled Field Content Claims Specialist to join our team in London, Ontario, Canada. This is a unique opportunity to work in a flexible environment, with arrangements available for in-office, hybrid, or fully remote working.

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Key Responsibilities

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  • Conduct onsite visits to meet adjusters, policyholders, and industry vendors to conduct inventory of total loss contents.">
  • Ensure consistent quality and turnaround of all claims in accordance with productivity and performance standards.">
  • Work collaboratively with other teams to organize and direct resources required for completing inventory and LKQ valuation efficiently and effectively.">
  • Adhere to timely and informative updates on the content claims process to adjusters and policyholders.">
  • Maintain detailed work and time logs daily for all claim tasks completed.">
  • Complete and submit detailed notes in the company's platform related to various tasks involved in handling the claim.">
  • Ensure accurate completion and pricing of outstanding items adhering to Like, Kind, and Quality (LKQ) standards.">
  • Promote the company's brand, image, and reputation in a professional and positive manner.">
  • May be exposed to diverse conditions such as cold, heat, rain, debris, etc.">
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Requirements

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  • A Secondary School diploma.">
  • Ability to work independently with minimal supervision.">
  • Some prior background or experience in the Property claims industry would be considered an asset.">
  • Able to provide an adequate workspace free of noise.">
  • Employee must provide their own high-speed internet service.">
  • Company equipment including a laptop will be provided.">
  • Reliable transportation required.">
  • Valid driver's license is required.">
  • Regular travel to loss sites is required.">
  • Occasional overnight travel may be required.">
  • Strong computer skills (Office 365 & Windows 10).">
  • Strong communication skills.">
  • Demonstrated ability to adapt to change and new technology.">
  • Willingness to learn and continuously improve.">
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About Us

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Crawford & Company is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of ideas.

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We are committed to accommodating applicants with disabilities throughout the hiring process. If you require accommodations, please submit your accommodation needs in advance.

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Estimated Salary: $60,000 - $80,000 per year

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Original Language Code: en



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