Customer Experience Associate

4 days ago


Québec, Quebec, Canada EightSix Network Full time
Job Summary

As a Senior Customer Experience Associate at EightSix Network, you will be the face of our organization, providing exceptional service to our customers. Your role will involve acting as a lobby leader, ensuring customers are appropriately triaged and assisted, and contributing to the branch's targets by identifying and fulfilling simple sales opportunities.

Key Responsibilities
  • Act as a lobby leader, ensuring customers are appropriately triaged and assisted.
  • Contribute to the branch's targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts and processing GICs.
  • Nurture rich, long-standing relationships with customers.
  • Be a technology expert and share your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs.

Requirements
  • Work Permit.

About EightSix Network

At EightSix Network, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.



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