Customer Experience Associate

4 weeks ago


Québec, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, resolving customer concerns, and promoting TD's products and services.

Key Responsibilities
  • Provide personalized customer service to meet the needs of our customers
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with colleagues to identify and address customer concerns
  • Develop and maintain relationships with customers to promote TD's products and services
  • Stay up-to-date on TD's products and services to provide accurate information to customers
Requirements
  • High school diploma and/or equivalent experience
  • 1+ years of relevant customer service experience
  • Post-secondary or undergraduate degree in a related field (an asset)
What We Offer

As a Customer Experience Associate at TD, you will have the opportunity to work in a dynamic and customer-focused environment. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

We are committed to providing our employees with the tools and resources they need to succeed in their roles. Our training and development programs are designed to help you build your skills and advance your career.

At TD, we value diversity and inclusion and are committed to creating a workplace that is inclusive and respectful of all employees. We believe that a diverse and inclusive workplace is essential to our success and are committed to attracting, retaining, and developing a diverse workforce.



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