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Bell Captain
2 months ago
Four Seasons is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners.
About the LocationWhistler, British Columbia, is a picturesque mountain resort town that offers a unique blend of natural beauty and luxury amenities. Our resort is situated in the heart of the Canadian Rockies, providing easy access to world-class skiing, hiking, and other outdoor activities.
About the RoleWe are seeking a highly skilled and customer-focused Bell Captain to join our team at Four Seasons Resort Whistler. As a Bell Captain, you will be responsible for providing exceptional service to our guests, ensuring their luggage is handled with care, and making their stay with us as enjoyable as possible.
Key Responsibilities- Assist guests with luggage during arrival and departure
- Deliver and collect luggage from guest rooms
- Provide exceptional customer service and respond to guest inquiries
- Work closely with other departments to ensure seamless guest experiences
- Previous hotel experience required
- Knowledge of hotel computer systems and programs (Opera)
- College/University degree
- Fluent English (written, spoken, and reading)
- Strong crisis management skills
- Strong commitment to service
- Ability to sit, stand, and walk up to 8 hours
- Ability to lift and carry up to 20 pounds
- Competitive salary and wages
- Comprehensive benefits package
- Excellent training and development opportunities
- Complimentary accommodation at other Four Seasons hotels and resorts
- Complimentary dry cleaning for employee uniforms
- Complimentary employee meals
