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Technical Support Specialist

2 months ago

Richmond Hill, Ontario, Canada Schindler Consulting Full time

{"h2": "Job Summary", "p": "We are seeking a skilled User Support Technician to join our team at Schindler Consulting. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their technical issues are resolved efficiently and effectively.", "ul": [{"li": "Provide technical assistance to clients via phone, email, or in-person, resolving issues related to computer hardware, software, and network connectivity."}, {"li": "Collaborate with internal teams to identify and implement solutions to recurring technical issues."}, {"li": "Develop and maintain knowledge of our products and services, staying up-to-date on the latest technologies and trends."}, {"li": "Work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously."}], "h2": "Requirements", "ul": [{"li": "1-2 years of experience in a technical support role, preferably in a similar industry."}, {"li": "Strong knowledge of computer systems, networks, and software applications."}, {"li": "Excellent communication and problem-solving skills, with the ability to work effectively with clients and internal teams."}, {"li": "Ability to work in a team environment, with a focus on providing exceptional customer service."}], "h2": "What We Offer", "ul": [{"li": "Competitive salary and benefits package."}, {"li": "Opportunities for professional growth and development."}, {"li": "Collaborative and dynamic work environment."}, {"li": "Recognition and rewards for outstanding performance."}]}