Technical Support Specialist

4 weeks ago


Richmond Hill, Ontario, Canada THE NORTHGATE TRADING INC. Full time

The Northgate Trading Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.

Key Responsibilities
  • Respond to user inquiries and provide timely solutions to technical issues
  • Consult technical manuals and other resources to research and implement solutions
  • Provide training and guidance to users on computer systems and software
  • Collaborate with other technical support analysts to maintain a problems and solutions log
  • Participate in the redesign of applications and software to improve user experience
  • Provide support for business systems, network, and Internet services
  • Set up equipment for employee use and perform routine maintenance tasks
  • Perform backup and recovery operations for web servers
Requirements
  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
  • Strong knowledge of computer systems, software, and networking
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet tight deadlines
  • Attention to detail and ability to multitask
  • Organized and efficient in managing time and priorities
Working Conditions
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Sitting
Personal Suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week


  • Richmond Hill, Ontario, Canada THE NORTHGATE TRADING INC. Full time

    The Northgate Trading Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to resolve technical issues in a timely and efficient manner, ensuring that our clients receive the...


  • Richmond Hill, Ontario, Canada Mackenzie Health Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Mackenzie Health. As a Technical Support Specialist, you will be responsible for delivering onsite IT hardware and software support to end users, ensuring prompt and professional responses to incidents and service requests.Key...


  • Richmond Hill, Ontario, Canada Epicor Software Corp Full time

    Technical Application Specialist | LumberTrackAt Epicor, Collaboration Drives SuccessTechnical Application Specialist | LumberTrackAs a Technical Application Specialist, you will diagnose and troubleshoot technical and application-related software issues for our LumberTrack ERP software, Android mobile apps, and Data Cubes. With prior business application...


  • Richmond Hill, Ontario, Canada Schindler Consulting Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Schindler Consulting. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their computer systems and applications are running smoothly.


  • Richmond Hill, Ontario, Canada Schindler Consulting Full time

    The Northgate Trading Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems. Your primary goal will be to identify and resolve technical issues in a timely and efficient manner.Key...


  • Richmond Hill, Ontario, Canada THE NORTHGATE TRADING INC. Full time

    The Northgate Trading Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems. Your duties will include consulting user guides, technical manuals, and other documents to research and implement...


  • Richmond Hill, Ontario, Canada Schindler Consulting Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Schindler Consulting.The ideal candidate will possess excellent communication skills, a strong ability to multitask, and a keen eye for detail.Responsibilities will include:Providing technical support to users in a fast-paced environmentCollaborating with colleagues to resolve...


  • Richmond Hill, Ontario, Canada THE NORTHGATE TRADING INC. Full time

    About The Northgate Trading Inc.The Northgate Trading Inc. is a dynamic company seeking a highly skilled Technical Support Specialist to join our team. We offer a competitive salary package, including a base salary of $$60,000 per annum, plus benefits and opportunities for career growth.


  • Richmond Hill, Ontario, Canada THE NORTHGATE TRADING INC. Full time

    We are seeking a skilled Technical Support Specialist to join our team at Schindler Consulting. The ideal candidate will have a strong background in computer systems and a passion for providing exceptional customer service.Key ResponsibilitiesRespond to user inquiries and resolve technical issues in a timely and efficient mannerProvide technical guidance and...


  • Richmond Hill, Ontario, Canada Connex Telecommunications Inc. Full time

    Job SummaryWe are seeking a skilled Sales and Technical Support Specialist to join our team at Connex Telecommunications Inc. The ideal candidate will have a strong background in sales and technical support, with the ability to promote sales to existing clients and assess their needs to recommend the appropriate goods or services.Key ResponsibilitiesPromote...


  • Richmond Hill, Ontario, Canada Global Industrial Full time

    About the RoleThis Industrial Technical Support Specialist position is an exciting opportunity to work with a leading industrial equipment and supplies provider.Job SummaryWe are seeking a highly skilled and motivated technical support specialist to join our team. The ideal candidate will have strong analytical background, excellent written communication...


  • Richmond Hill, Ontario, Canada Epicor Software Corp Full time

    Technical Application Specialist | ERP SupportAbout the Role:We are seeking a skilled Technical Application Specialist to join our team in providing exceptional support for our LumberTrack ERP software, Android mobile apps, and Data Cubes.Key Responsibilities:Diagnose and troubleshoot technical and application-related software issues.Manage and follow up on...


  • Richmond Hill, Ontario, Canada Global Industrial Full time

    **Job Summary**We are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team at Global Industrial. As a key member of our technical support team, you will be responsible for providing top-notch customer service and technical assistance to our valued customers.The ideal candidate will possess strong analytical skills,...


  • Richmond Hill, Ontario, Canada Staples Canada Full time

    Job DescriptionAre you a highly motivated and customer-focused individual looking to take your technical skills to the next level? Do you have a passion for delivering exceptional customer experiences? We are seeking a Technical Support Specialist to join our team at Staples Canada, where you will be responsible for providing top-notch technical support to...


  • Richmond Hill, Ontario, Canada Epicor Software Corp Full time

    Technical Support Specialist | LumberTrack ERPEpicor Software Corp is a global leader in enterprise software solutions, and we're committed to helping our customers succeed.We're seeking a highly skilled Technical Support Specialist to join our team and provide top-notch support for our LumberTrack ERP software. As a Technical Support Specialist, you will be...


  • Richmond Hill, Ontario, Canada MBC Full time

    Role SummaryMBC is seeking a highly skilled and motivated Technical Support Specialist to join our team. This role is responsible for providing technical support to clients across the GTA, ensuring timely resolution of technical issues and delivering exceptional customer service.Key Responsibilities:Install and repair hardware, software, and peripherals to...


  • Richmond Hill, Ontario, Canada THE NORTHGATE TRADING INC. Full time

    We are seeking a skilled User Support Technician to join our team at Schindler Consulting. As a key member of our technical support team, you will be responsible for providing timely and effective support to our clients. This includes responding to user inquiries, troubleshooting technical issues, and implementing solutions to ensure minimal downtime.Key...


  • Richmond Hill, Ontario, Canada THE NORTHGATE TRADING INC. Full time

    The Northgate Trading Inc. is seeking a skilled User Support Technician to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key Responsibilities:Respond to user inquiries and resolve technical issues in a timely and efficient manner.Provide guidance and training to users...


  • Richmond Hill, Ontario, Canada Schindler Consulting Full time

    User Support Technician RoleAt Schindler Consulting, we are seeking a skilled User Support Technician to join our team. As a User Support Technician, you will be responsible for providing technical assistance to our clients and ensuring that their computer systems are running smoothly.Key Responsibilities:Respond to user inquiries and resolve technical...


  • Richmond Hill, Ontario, Canada Connex Telecommunications Inc. Full time

    About the RoleWe are seeking a highly skilled Technical Sales Specialist to join our team at Connex Telecommunications Inc. as a permanent full-time employee. This role involves promoting sales to existing clients, assessing client needs and resources to recommend appropriate goods or services, training customers' staff in equipment operation and...