Senior Director, Facility Operations

6 days ago


Iqaluit, Nunavut, Canada Uquutaq Society Full time
About the Role

We are seeking a highly skilled and experienced Senior Director, Facility Operations to join our team at Uquutaq Society. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our shelter site, ensuring that our clients receive high-quality services and support.

Key Responsibilities
  • Program Management: Oversee and coordinate the day-to-day operations of the shelter site, including collaborating with Transitional Housing, Food Services, and Facilities managers to provide meals, environment, and services that meet client needs.
  • Performance Monitoring: Monitor the Men's Homeless Shelter Program and the Transitional Housing Program, ensuring that outcomes and deliverables meet the requirements of contracts and contribution agreements.
  • Reporting and Analysis: Develop metrics and data to track performance and produce program and operational reports and forecasts.
  • Client Service: Support Client Service Workers in delivering individual client service, including participating in the on-call rotation.
  • Policy Development: Collaborate with the Program Director to develop and update programs, policies, and procedures.
  • Staff Management: Manage staff, including hiring, training, coaching, performance management, and career development.
  • Financial Administration: Oversee and monitor all aspects of the program's financial administration, including managing, monitoring, and reporting on program budgets, variances, and forecasting.
Requirements
  • Education: Post-secondary education in a relevant field.
  • Experience: Significant experience providing support to homeless, marginalized, and/or indigenous populations.
  • Knowledge: Knowledge of relevant federal and territorial legislation, such as labour standards, privacy, and residential tenancies.
  • Understanding: Understanding and knowledge of treatment and supports for individuals with complex social and health needs.
  • Certifications: Up-to-date certifications in First Aid/CPR, Food Safe, WHIMIS, Non-Violent Conflict Resolution, and Health & Safety Supervisor, or the ability to quickly acquire them.


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