IT Support Specialist

3 days ago


Calgary, Alberta, Canada Mu-Tech Full time

We are looking for a skilled IT Support Specialist to join our team at Mu-Tech. As an IT Support Specialist, you will play a crucial role in providing top-notch technical assistance to our clients and internal staff.

The successful candidate will have a strong background in computer systems and be able to troubleshoot issues with desktop applications, presentation software, communication software, programming software, mapping and data visualization software, database software, programming languages, software development, Python, C++, JavaScript, MS Office, Oracle, SQL, SharePoint, spreadsheet, and Visual Basic.

In this role, you will also be responsible for setting up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software, as well as providing business systems, network, and Internet support to users in response to identified difficulties.

Key responsibilities include:

  • Responding to users experiencing difficulties with computers
  • Consulting user guides, technical manuals, and other documents to research and implement solutions
  • Providing advice and training to users in response to identified difficulties
  • Performing Web-server backup and recovery operations
  • Providing customer service

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience.

This is a full-time position with a work term of permanent and a standard 30-40 hour workweek.

We value diversity and inclusion at Mu-Tech and welcome applicants from diverse backgrounds.

Please note that only candidates who meet the minimum qualifications will be contacted for an interview.



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