Part-time Scheduling Coordinator

3 weeks ago


Edmonton, Alberta, Canada Paladin Security Full time
Job Overview

Paladin Security Group is a leading security company that protects public and government facilities. We offer competitive employment and career development opportunities in the security industry.

Key Responsibilities

Under the direction of the Regional Manager, this role is responsible for managing the scheduling program and associated processes. This includes ensuring a seamless connection between Paladin and its customers to meet contractual requirements.

Essential Functions

Create, update, and modify work schedules for Security Officers within Paladin Security.
Work collaboratively with the team to ensure all scheduling needs are met.
Perform various administrative duties as needed.
Fulfill cancellations and openings in the daily schedule.
Coordinate with Client Service Managers to ensure adequate staffing.
Ensure schedules are planned to minimize unnecessary overtime.
Provide information to staff regarding additional shifts, vacation requests, last-minute book-offs, and shift availability.

Requirements

Educational background or equivalent experience.
Experience in scheduling is preferred but not required.
Ability to direct, mentor, and provide exceptional service to internal and external customers.
Proven ability to build and maintain strong working relationships.
Strong leadership, organization, and facilitation skills.
Excellent communication skills, both written and verbal.
Strong customer service skills.
Creative ability to innovate and succeed.
Ability to meet strict deadlines and adapt to changing priorities.
Proficiency in MS Word, internet, and email.
Skills in InTime Scheduling Engine, MS Excel, MS Office, and other standard computer applications are an asset.

Education Requirements

High School Diploma/GED.

Additional Information

We appreciate all applicants, but only shortlisted candidates will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation.

This role reports to the Regional Manager.

This is a Part-Time position

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